This training provides participants with a firm foundation in the standards and strategies for success within the customer service/customer enhancement industry. This 2 day (virtual - 2 hours per day) course promotes self-reflection on existing behaviours and outlines best practices and strategies for customer service based communication, including tactics for both handling and understanding difficult customers.
Reserve your spot now! Call 204-832-REES (7337) or E-Mail firstname.lastname@example.org
We look forward to seeing you there!